{"id":820,"date":"2026-01-23T14:45:30","date_gmt":"2026-01-23T13:45:30","guid":{"rendered":"https:\/\/oldarthotel.nl\/faq\/"},"modified":"2026-06-26T07:12:25","modified_gmt":"2026-06-26T06:12:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/oldarthotel.nl\/en\/faq\/","title":{"rendered":"FAQ`s"},"content":{"rendered":"<div data-id='initial-content-section' data-export-id='initial-content-section' data-label='Initial Content' id='initial-content-section' class='content-section content-section-spacing'>\n<div class='gridContainer'>\n<div class='row'>\n<div class='col-xs-12 col-sm-12'>\n<p>\n\n\n&#8220;`html\n<section class=\"faq-wrap\">\n  <header class=\"faq-header\">\n    <h2>Frequently Asked Questions<\/h2>\n    <p>Here you will find the most frequently asked questions. Use the search bar or click on a question to open it.<\/p>\n\n    <div class=\"faq-search\">\n      <input id=\"faqSearch\" type=\"search\" placeholder=\"Search by keyword (e.g. check-out, breakfast, invoice)...\" autocomplete=\"off\">\n      <button id=\"faqClear\" type=\"button\" aria-label=\"Clear search\">Clear<\/button>\n    <\/div>\n\n    <div class=\"faq-meta\">\n      <span id=\"faqCount\"><\/span>\n      <span id=\"faqNoResults\" class=\"hidden\">No results found. Please try another word.<\/span>\n    <\/div>\n  <\/header>\n\n  <div id=\"faqList\" class=\"faq-list\" aria-live=\"polite\"><\/div>\n<\/section>\n\n<style>\n.faq-wrap{\n  max-width: 900px;\n  margin: 40px auto;\n  padding: 0 16px;\n  font-family: ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif;\n  color: #111827;\n}\n\n.faq-header{\n  background: #ffffff;\n  border: 1px solid #e5e7eb;\n  border-radius: 16px;\n  padding: 20px;\n  box-shadow: 0 10px 25px rgba(0,0,0,.06);\n  margin-bottom: 16px;\n}\n\n.faq-header h2{\n  margin: 0 0 6px;\n  font-size: 24px;\n}\n\n.faq-header p{\n  margin: 0 0 14px;\n  color: #4b5563;\n}\n\n.faq-search{\n  display: flex;\n  gap: 10px;\n  align-items: center;\n}\n\n.faq-search input{\n  width: 100%;\n  padding: 12px 40px 12px 14px;\n  border: 1px solid #d1d5db;\n  border-radius: 12px;\n  font-size: 14px;\n  background-image: url(\"data:image\/svg+xml;utf8,<svg xmlns='http:\/\/www.w3.org\/2000\/svg' fill='gray' viewBox='0 0 24 24'><path d='M10 2a8 8 0 105.293 14.293l4.707 4.707 1.414-1.414-4.707-4.707A8 8 0 0010 2zm0 2a6 6 0 110 12 6 6 0 010-12z'\/><\/svg>\");\n  background-repeat: no-repeat;\n  background-position: right 12px center;\n  background-size: 18px 18px;\n}\n\n.faq-search button{\n  padding: 12px 14px;\n  border: 1px solid #d1d5db;\n  background: #f9fafb;\n  border-radius: 12px;\n  cursor: pointer;\n  font-size: 14px;\n}\n\n.faq-meta{\n  display:flex;\n  gap:12px;\n  margin-top: 12px;\n  color:#6b7280;\n  font-size: 13px;\n}\n\n.hidden{ display:none; }\n\n.faq-list{\n  display: grid;\n  gap: 10px;\n}\n\n.faq-item{\n  background: #ffffff;\n  border: 1px solid #e5e7eb;\n  border-radius: 14px;\n  padding: 2px 12px;\n  box-shadow: 0 10px 25px rgba(0,0,0,.04);\n}\n\n.faq-item summary{\n  list-style: none;\n  cursor: pointer;\n  padding: 14px 10px;\n  font-weight: 600;\n  display:flex;\n  align-items:center;\n  justify-content:space-between;\n}\n\n.faq-item summary::-webkit-details-marker{ display:none; }\n\n.faq-item .a{\n  padding: 0 10px 14px;\n  color:#374151;\n  font-size: 14px;\n  line-height: 1.55;\n}\n\nmark{\n  background: rgba(253, 230, 138, .8);\n  padding: 0 .12em;\n  border-radius: 6px;\n}\n<\/style>\n\n<script>\nconst faqData = [\n  {\n    question: \"When will I receive my room number and personal door code?\",\n    answer: \"Your room number and personal door code are generated automatically once you have checked in online. This ensures that everything runs safely and smoothly.\"\n  },\n  {\n    question: \"Is dinner available, and can it be delivered to my room?\",\n    answer: \"We do not offer room service. You are very welcome at Restaurant Old Blue for breakfast, lunch, and dinner. Please check the opening hours on the website: www.oldbluegiethoorn.nl\/contact\"\n  },\n  {\n    question: \"Is parking available at the hotel?\",\n    answer: \"There is a large public car park in front of the hotel where you can park free of charge. Parking is at your own risk.\"\n  },\n  {\n    question: \"Is early check-in possible?\",\n    answer: \"Yes, this is possible. For an additional fee of \u20ac15.00, you can check in from 12:00.\"\n  },\n  {\n    question: \"Can I request a room on the ground floor or first floor?\",\n    answer: \"Yes, this is possible. You can add a room preference to your reservation for \u20ac5.00.\"\n  },\n  {\n    question: \"Can I stay in the room longer with a late check-out?\",\n    answer: \"Yes, for an additional fee of \u20ac12.50, you can stay in the room until 12:00.\"\n  },\n  {\n    question: \"Is it possible to add an extra bed?\",\n    answer: \"Unfortunately, it is not possible to add an extra bed. However, we can provide a baby cot, including linen, for children up to 2 years old. This can be added online. For children aged 2 to 5, it is possible for them to sleep in their parents\u2019 bed for an additional fee. From the age of 5, a separate room is required.\"\n  },\n  {\n    question: \"Where and when is breakfast served?\",\n    answer: \"Breakfast is served in the restaurant on the ground floor from 07:30 to 10:30. The entrance is located on the right-hand side of the hotel\u2019s sliding door\/main entrance.\"\n  },\n  {\n    question: \"Is a canal view available?\",\n    answer: \"Yes, this is available in the Albert Cuyp and Paulus Potter rooms.\"\n  },\n  {\n    question: \"Are there rooms on the ground floor?\",\n    answer: \"Yes, we have 10 rooms on the ground floor.\"\n  },\n  {\n    question: \"Is there an elevator in the hotel?\",\n    answer: \"No, our hotel only has stairs. However, you can request a room on the ground floor as a preference.\"\n  },\n  {\n    question: \"Are pets or dogs allowed?\",\n    answer: \"Yes, dogs are welcome in the designated rooms, rooms 101 to 104. The cost is \u20ac15.00 per pet per night.\"\n  },\n  {\n    question: \"Can we store our luggage somewhere?\",\n    answer: \"You can temporarily place your luggage under the stairs in the hall. This is entirely at your own risk.\"\n  },\n  {\n    question: \"Is there a place to store bicycles?\",\n    answer: \"Yes, you can store your bicycle near the black shed. This area is fenced but not locked. Bicycle storage is at your own risk.\"\n  },\n  {\n    question: \"How and where can I check in?\",\n    answer: \"You can easily check in online via the email you receive from us one day before arrival.\"\n  },\n  {\n    question: \"How do I open my room door?\",\n    answer: \"After checking in online, you will receive a personal 6-digit code by email. You can use this code to open your room door.\"\n  },\n  {\n    question: \"What time do I need to check out?\",\n    answer: \"Check-out is before 10:30. Would you like to check out later? Please contact reception no later than one day before arrival to add a late check-out to your reservation.\"\n  },\n  {\n    question: \"Is there a supermarket nearby?\",\n    answer: \"Yes, Plus ter Schure is located approximately 150 metres from the hotel. Address: Eendrachtsplein 4, 8355 DL Giethoorn.\"\n  },\n  {\n    question: \"Is there a charging point for electric cars?\",\n    answer: \"There are several public charging points in the general car park in front of the hotel.\"\n  },\n  {\n    question: \"Where is the best place to rent a boat or book a canal cruise in Giethoorn?\",\n    answer: \"We recommend BoatRental Giethoorn. This boat rental company offers luxury aluminium sloops with a steering wheel, comfortable cushions, and clear route navigation. The canal cruise boats from BoatRental also depart from the quay at Giethoorn Old Art Hotel. Reservations can be made via www.boatrental-giethoorn.com.\"\n  },\n  {\n    question: \"Which bus lines go to Giethoorn?\",\n    answer: \"Bus lines 70 and 270, the Giethoorn Express, depart from Steenwijk station.\"\n  },\n  {\n    question: \"Am I allowed to smoke in the hotel?\",\n    answer: \"No, this is a non-smoking hotel.\"\n  },\n  {\n    question: \"How can I add extras to my reservation?\",\n    answer: \"You can add extras to your reservation during the booking process. You can also add extras when checking in, or by contacting us by email or telephone.\"\n  },\n  {\n    question: \"Do the rooms have a bathtub?\",\n    answer: \"Yes, there are rooms with a bathtub. If available, you can book these as a specific room type. The rooms with a bathtub are rooms 108 and 121.\"\n  },\n  {\n    question: \"Do the rooms have air conditioning?\",\n    answer: \"Unfortunately, we do not have rooms with air conditioning. However, every room is equipped with a fan as standard.\"\n  },\n  {\n    question: \"Is there a restaurant in the hotel?\",\n    answer: \"Yes, there is a restaurant at the hotel: Restaurant Old Blue Giethoorn. 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